Quiz #4:

How to protect
yourself and others

Cyber security awareness brought to you by the Canadian Bankers Association — Helping you stay cyber safe —

Banks in Canada are working around the clock on the prevention and detection of cyber security threats and work closely with each other and with bank regulators, law enforcement and all levels of government to protect the financial system and their customers from cyber crime.

There are also simple steps you can take to recognize cyber threats and protect yourself. It’s also more important than ever to ensure that our friends and family stay in the know about emerging scams.

Stay in the know!

The CBA publishes a regular Fraud Prevention Tip email newsletter. Sign up to learn about the latest frauds and scams.

How much do you know?

Cyber scammers can use a fake email address that looks correct to try to trick you into believing they are contacting you from a legitimate organization. But it’s possible to spot the fakes by hovering your curser over the email address.

Always check the “from” address on an email if you’re the least little bit suspicious. If you hover your curser over the name, you can see the actual electronic email address. Some phishing attempts use a sender email address that looks legitimate but isn’t – one red flag is when email domain doesn’t match the organization that the sender says they are from.

True

Always check the “from” address on an email if you’re the least little bit suspicious. If you hover your curser over the name, you can see the actual electronic email address. Some phishing attempts use a sender email address that looks legitimate but isn’t – one red flag is when email domain doesn’t match the organization that the sender says they are from.

False

Incorrect.

That's right!

Updating the software on your devices, or allowing automatic updates, is an effective way to keep your devices cyber safe.

Installing software updates as soon as they’re available for all of your connected devices ensures you have important security patches and fixes that will protect against known vulnerabilities.

True

Installing software updates as soon as they’re available for all of your connected devices ensures you have important security patches and fixes that will protect against known vulnerabilities.

False

Incorrect.

That's right!

If you believe you have been a victim of a phishing scam, it’s important to contact your financial institution immediately.

All financial institutions have fraud departments dedicated to protecting customer accounts. Contact your bank immediately even if you’re not sure you’ve been a victim of a phishing scam. They will take the appropriate steps to protect you and your money from fraud.

True

All financial institutions have fraud departments dedicated to protecting customer accounts. Contact your bank immediately even if you’re not sure you’ve been a victim of a phishing scam. They will take the appropriate steps to protect you and your money from fraud.

False

Incorrect.

That's right!

When it comes to friends and family, it’s best to take a hands-off approach to educating those around us about the latest cyber security scams.

We’re all in this together. Try to assist older adult relatives or those who aren’t so cyber savvy to ensure that good cyber security protocols are in place. Be generous with your time, if possible, to help set up strong unique passwords, secure their home Wi-Fi network, and educate them about the perils of accidentally downloading malware by clicking on a suspicious link. The CBA and the banks have resources to help.

True

We’re all in this together. Try to assist older adult relatives or those who aren’t so cyber savvy to ensure that good cyber security protocols are in place. Be generous with your time, if possible, to help set up strong unique passwords, secure their home Wi-Fi network, and educate them about the perils of accidentally downloading malware by clicking on a suspicious link. The CBA and the banks have resources to help.

False

Incorrect.

That's right!

Cyber security best practices are very complicated and require a lot of time to understand. There are numerous steps to take and sophisticated knowledge needed to stay safe from scams.

Educating yourself, your family and your employees about cyber safety can seem overwhelming, but it doesn’t have to be that complicated. Check out the simple Cyber Hygiene Checklist in the CBA’s Cyber Security Toolkit to get you started.

True

Educating yourself, your family and your employees about cyber safety can seem overwhelming, but it doesn’t have to be that complicated. Check out the simple Cyber Hygiene Checklist in the CBA’s Cyber Security Toolkit to get you started.

False

Incorrect.

That's right!

CBA Resources

1. Protect yourself from online financial fraud with the CBA’s Cyber Security Toolkit for consumers

1. Protect yourself from online financial fraud with the CBA’s Cyber Security Toolkit for consumers

https://cba.ca/cyber-security-toolkit

2. Talking about cyber security with your family and friends

https://cba.ca/talking-about-cyber-security

3. Cyber security & fraud prevention learning guide

https://cba.ca/fraud-prevention-101

What banks are doing to protect you from frauds and scams

Banks take extensive steps to protect your money and personal information and provide a wide range of fraud prevention information for customers. It is important to remember that fraudulent e-mails, voicemails and texts sent out by criminals may look and sound like they come from banks or retailers, but they are scams and should be reported to the company being spoofed and deleted.

To report a fraudulent email, be sure to send the email as an attachment.

The voice of more than 60 domestic and foreign banks

The Canadian Bankers Association is the voice of more than 60 domestic and foreign banks operating in Canada and their 280,000 employees. It also to provides governments and others with a centralized contact to all banks on matters relating to banking in Canada. The CBA advocates for public policies that contribute to a sound, thriving banking system to ensure Canadians can succeed in their financial goals.

The Association promotes financial literacy to help Canadians make informed financial decisions and sponsors two financial literacy seminar programs: Your Money Students and Your Money Seniors.

The Association also works with banks and law enforcement to help protect customers against financial crime and promote fraud awareness.

How to protectyourself and others

Banks in Canada are working around the clock on the prevention and detection of cyber security threats and work closely with each other and with bank regulators, law enforcement and all levels of government to protect the financial system and their customers from cyber crime.

How much do you know?

Cyber scammers can use a fake email address that looks correct to try to trick you into believing they are contacting you from a legitimate organization. But it’s possible to spot the fakes by hovering your curser over the email address.

Updating the software on your devices, or allowing automatic updates, is an effective way to keep your devices cyber safe.

Installing software updates as soon as they’re available for all of your connected devices ensures you have important security patches and fixes that will protect against known vulnerabilities.

Installing software updates as soon as they’re available for all of your connected devices ensures you have important security patches and fixes that will protect against known vulnerabilities.

If you believe you have been a victim of a phishing scam, it’s important to contact your financial institution immediately.

All financial institutions have fraud departments dedicated to protecting customer accounts. Contact your bank immediately even if you’re not sure you’ve been a victim of a phishing scam. They will take the appropriate steps to protect you and your money from fraud.

All financial institutions have fraud departments dedicated to protecting customer accounts. Contact your bank immediately even if you’re not sure you’ve been a victim of a phishing scam. They will take the appropriate steps to protect you and your money from fraud.

When it comes to friends and family, it’s best to take a hands-off approach to educating those around us about the latest cyber security scams.

Cyber security best practices are very complicated and require a lot of time to understand. There are numerous steps to take and sophisticated knowledge needed to stay safe from scams.

Educating yourself, your family and your employees about cyber safety can seem overwhelming, but it doesn’t have to be that complicated. Check out the simple Cyber Hygiene Checklist in the CBA’s Cyber Security Toolkit to get you started.

Educating yourself, your family and your employees about cyber safety can seem overwhelming, but it doesn’t have to be that complicated. Check out the simple Cyber Hygiene Checklist in the CBA’s Cyber Security Toolkit to get you started.

CBA Resources

1. Protect yourself from online financial fraud with the CBA’s Cyber Security Toolkit for consumers

1. Protect yourself from online financial fraud with the CBA’s Cyber Security Toolkit for consumers

2. Talking about cyber security with your family and friends

2. Talking about cyber security with your family and friends

3. Cyber security & fraud prevention learning guide

3. Cyber security & fraud prevention learning guide

What banks are doing to protect you from frauds and scams

The voice of more than 60 domestic and foreign banks

How to protect
yourself and others